Frequently Asked Questions
Everything you need to know about TalentLoom. Can not find what you are looking for? Reach out to our support team.
How does TalentLoom score candidates?
TalentLoom uses a weighted scoring model that you configure per role. You define the criteria — skills, experience level, certifications, location preferences — and assign weights. The AI parses each resume, extracts relevant data, and calculates a transparent match score. You can see exactly why each candidate scored the way they did.
Does TalentLoom integrate with our existing ATS?
Yes. TalentLoom integrates with Greenhouse, Lever, Workday, BambooHR, and 20+ other ATS and HRIS platforms. You can use TalentLoom as a standalone platform or layer it on top of your current stack.
Is TalentLoom compliant with hiring regulations?
Absolutely. TalentLoom is GDPR compliant, EEOC compliant, and SOC 2 Type II certified. Our blind screening mode removes identifying information to reduce bias, and all AI decisions are auditable and explainable.
Can I use TalentLoom for high-volume hiring?
Yes. TalentLoom is built for scale. Whether you are hiring 5 engineers or 500 warehouse associates, the platform screens and scores every applicant in real time. Our largest customers process over 50,000 applications per month.
How does the interview scheduling work?
TalentLoom syncs with Google Calendar, Outlook, and iCal. When you approve a candidate, the platform automatically sends them a scheduling link with available time slots based on your interviewers
Can I switch plans later?
Yes, upgrade or downgrade anytime. Changes take effect immediately with prorated billing.
What payment methods do you accept?
All major credit cards, ACH transfers, and wire transfer for Organization plans.
Is there a setup fee?
No setup fees for any plan. Organization onboarding assistance is included at no extra cost.
Do you offer non-profit pricing?
Yes, we offer 30% discounts for registered non-profits and educational institutions.
What is TalentLoom and who is it for?
TalentLoom is TalentLoom is an AI recruiting platform that screens resumes, scores candidates against role-specific criteria, and automates interview scheduling. It reduces time-to-hire by surfacing the best-fit candidates before a recruiter even opens their inbox. It is designed for teams and organizations that want to work smarter, not harder.
How do I get started with TalentLoom?
Getting started is simple. Sign up for a free trial, complete the onboarding wizard, and you will be up and running in under 10 minutes. No credit card required.
Is TalentLoom suitable for small teams?
Absolutely. TalentLoom scales from individual users to enterprise organizations. Our Starter plan is specifically designed for small teams that need powerful tools without complexity.
What makes TalentLoom different from competitors?
TalentLoom combines AI-powered automation with an intuitive interface that teams actually enjoy using. Unlike legacy tools, we are built from the ground up for modern workflows.
Do you offer a free trial?
Yes! All plans include a 14-day free trial with full feature access. No credit card required. You can upgrade, downgrade, or cancel at any time.
What security measures does TalentLoom have?
We take security seriously. TalentLoom uses end-to-end encryption, is SOC 2 Type II certified, supports SSO/SAML, and undergoes regular third-party security audits. Your data is never shared or used for training.
Does TalentLoom integrate with my existing tools?
Yes. TalentLoom integrates with 40+ popular tools including Slack, Microsoft Teams, Google Workspace, and more. We also offer a REST API and webhooks for custom integrations.
Is there an API available?
Yes. Our REST API is available on Pro and Enterprise plans. It provides full programmatic access to all platform features, with comprehensive documentation and SDKs for popular languages.
How does TalentLoom handle data privacy?
Your data belongs to you. We are GDPR and CCPA compliant, offer data residency options, and provide full data export capabilities. We never sell your data or use it for purposes beyond providing our service.
Still Have Questions?
Our support team is here to help. Reach out and we will get back to you as soon as possible.